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Volume 5, Issue 9
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Hurricane Katrina Serves as a Wake-Up Call for Security
In the aftermath on one of the most tragic and devastating national disasters in our history, our thoughts and prayers lie with the victims of Hurricane Katrina and their loved ones. The business of security, however, moves on and takes notice.
As the shocking assessment of Katrina's lethal destruction is analyzed, it may serve as a tremendous learning experience in how we can better save lives, and how organizations can better prepare for major disasters in the future. While we wonder whether we even consider such extreme situations as possibilities, or if we can even plan for such disasters, there are several issues to consider.
As we see images of anarchy, devastated infrastructure, demolished residences and office buildings, and displaced residents, a closer look reveals the types of scenes that can cripple business and organizations: criminal enterprise, the looting of businesses, flooded bank vaults, and, in the case of the Mississippi casinos that were destroyed, casino chips scattered in the streets. Personal and public safety is compromised when gangs are able to loot gun stores as a result of compromised security as a result of flooding. Law enforcement officers, who themselves are victims of lack of resources, would normally be engaged in search and rescue operations yet are forced to deploy their diminished forces in an effort to curb these threats. Clearly a national disaster of the scale of Katrina creates a heightened need for security.
Yet, when the demand for security services is heightened by the needs of businesses and citizens in the aftermath of Katrina, the reality is that those services cannot access the locations where they are needed without proper transportation. It is difficult for residents and businesses to rely on the National Guard when Guardsmen, who are citizens, can't access the areas of need because they too are stranded. Multinational corporations with overseas headquarters are cut off from their operations and employees due to logistical issues.
Katrina will have a devastating impact for months and years to come. The loss of life, the loss of property, and the economic struggle to follow will rival any hardship our country has been burdened with. Thankfully there are relief organizations that you can support to ensure that aid gets to those who need it. If you have the means please support The American Red Cross, Feed the Children, The Salvation Army, or an organization of your choice.
Eugene F. Ferraro, CPP, CFE
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Beware Charity Fraud in Wake of Katrina
Even in the days following the disaster, it is apparent that the relief being provided by public and private contributors will be on a larger scale than any relief effort in history. Unfortunately, charity fraud knows no bounds and will surely attempt to take advantage of the devastation created by Hurricane Katrina. Charity fraud is the solicitation of donations by a con artist purporting to represent a real or fake charitable organization. Here are some tips to make sure that your donations support the worthwhile cause you intended them to:
- Donate to recognized charities you have given to before. Watch out for charities that have sprung up overnight. They may be well-meaning, but lack the infrastructure to provide assistance. And be wary of charities with names that sound like familiar, or nationally known organizations. Some phony charities use names that sound or look like those of respected, legitimate organizations.
- Give directly to the charity, not the solicitors for the charity. That's because solicitors take a portion of the proceeds to cover their costs, which leaves less for victim assistance.
- Do not give out personal or financial information - this includes your Social Security number or credit card and bank account numbers - to anyone who solicits a contribution from you. Scam artists use this information to commit fraud against you.
- Check out any charities before you donate. Contact the Better Business Bureau's Wise Giving Alliance at www.give.org.
- Don't give or send cash. For security and tax record purposes, contribute by check or credit card. Write the official name of the charity on your check. You can contribute safely online through national charities like www.redcross.org/donate.
- Ask for identification if you're approached in person. Many states require paid fund-raisers to identify themselves as such and to name the charity for which they're soliciting.
Obtained from the Federal Trade Commission ( http://www.ftc.gov/).
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Remembering 9-11 Once More
Four years ago, horrific terrorist attacks on America shook the world. No American alive that day will forget when four commercial airliners were hijacked and hurled against innocent and unsuspecting targets, killing thousands. Two of the aircraft struck each of the twin towers of New York's World Trade Center, completely destroying both buildings. Another crashed into Pentagon, and yet another crashed into a quiet Pennsylvania field prior to reaching its target. The immensity of the tragedy is still unfathomable. The lives, hopes, and dreams of the survivors were indelibly touched forever. Clean up in New York was complete only nine months later, a full six months ahead of schedule. The heroic feat epitomized our Nation's determination, strength and courage. Here's what they accomplished at Ground Zero:
- 1,102 victims were positively identified.
- 1,642,698 tons of debris was removed (108,444 tons of it, steel).
- The debris was removed in over 100,000 individual truckloads.
- More than 3.1 million hours of labor expended.
On September 11 of this year let us remember the victims once again. The day will fill us with sorrow and regret, but let us also remember our strength. America is like no other nation in the history of mankind: it is the pillar of freedom and democracy, and terrorism shall ever destroy it.
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Lessons in Due Diligence in Background Checks
In August of 2005, 130 custodians in the Chicago Public School (CPS) system were terminated based on information revealed through more diligent background checks than the original checks that took place upon their hire. CPS contracted three private firms to provide their janitorial service workers and relied on those firms to conduct appropriate screening of their applicants. After CPS conducted tougher checks, it was discovered that those 130 custodians had either lied on their application or had a felony conviction they neglected to report.
Many organizations trust (and pay!) outside sources to conduct their pre-employment screening and, in fact, there are a lot of good reasons to do so. However, as the Chicago Public School system learned, some precautions must be taken to avoid the potential liability associated with negligent hiring. Employers run the risk of sabotaging their objectives in conducting background checks for prospective employees when they fail to prioritize the selection of their third party employment service.
Important things to remember when you are considering outsourcing your background screening services for employment purposes:
- Resist the Urge to Pinch Pennies: The costs associated with background screening are minimal when weighed against the potential costs associated with a negligent hiring or a failure to hire lawsuit against your organization. One bad hire can mean more than monetary losses-the organization's integrity and reputation are also at stake, potentially causing further damage to the bottom line.
- Prioritize Selection: Employers have the obligation to abide by the law with regard to all employment practices, including screening. Selecting the right service is critical. Any credible screening service will guarantee their practices (effectively yours when you contract them) are compliant with all applicable federal and state regulations. And don't forget to check out references!
- Avoid Arbitrary Investigations: Establish clear internal protocols governing which applicants you screen. It is inappropriate to "pick and choose" which applicants are screened based on arbitrary, speculative assumptions and suspicions. You might find yourself in legal trouble if your processes appear random.
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Quote of the Month: "The power of accurate observation is commonly called cynicism by those who have not got it."
-George Bernard Shaw (1856 - 1950)
Mandatory Notification Becoming Standard in Data Breaches
New York recently became the latest state to enact laws that require businesses and state government agencies to notify customers if their information has been compromised in a data security breach. As many as 20 other states have proposed similar legislation to be enacted in the next several months.
Recent high profile data security breaches, such as those at Lexis Nexis, ChoicePoint, and PayMaxx (a payroll processor that inadvertently made some of its customers' W-2 forms available on the Internet) have caused the federal government to scramble together legislation in an effort to protect victims. California became the first state to create such laws in 2003, and many states have been following suit ever since. The concept of mandatory notification creates a new thread in the ever-growing realm of compliance and regulations.
Tip: Conduct some research and learn what your state requirements are (or will be). Many states are drawing up their legislation as we speak, so if you want to have a say in how your state laws evolve regarding mandatory notification, get involved.
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"Spear Phishing:" the Latest Device of Online Criminals
We've all received emails asking for our participation in obtaining large sums of foreign money from distant relatives, or from banks asking us to confirm our account information or PIN numbers. But when we get an email from an executive from our own company, we pay attention to it, especially if it appears legitimate. Not so fast.
Online criminals, in an attempt to stay one step ahead of online security, are now posing as executives or individuals with authority from corporations or government agencies, sending emails to unwitting employees that ask for sensitive information or passwords. Once access is gained, the "spear phishers" can install Trojan horse software or other types of malicious codes that can extract compromising information from those systems. What's more, the sources of the attacks are very difficult to trace, although many attacks seem to be originating from the Far East, according to the United Kingdom's National Infrastructure Security Co-Ordination Center.
What makes the attacks so effective is the trust that is engendered from positions of authority. If you receive an email or communication that doesn't seem right, consult with your IT department or check with the source itself - you just might be saving your organization from being "spear phished."
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Air Travel Health Tips
Ever get off the plane and been convinced that you've caught a cold? There are some things that you can do during the flight to reduce the health risks associated with flying. First of all, just getting on a plane increases your exposure to bacteria and viruses, due to the close quarters. Try to wash your hands often, try to keep a travel-size disinfectant handy, and if you're really concerned about the air you can invest in a 3M N95 mask, which sells for about a dollar and screens out 95% of airborne particles. Secondly, bring your own water. The water in the sinks and galleys of planes has been known to contain E. coli, among other things. Next, taking a decongestant can help clear your nasal passages so that pressure doesn't build up - your eardrums are already under assault from the changes in air pressure. Lastly, dress comfortably and remember to move around during the flight. Sitting in one position for too long can be harmful. Unfortunately, one apparent constant in air travel is the food we are exposed to. Our advice on airplane food: go with your gut.
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Want a Customized Electronic Newsletter for Your Organization?
Now you can market your products, services and ideas with a customized professional electronic newsletter just like this one. The means to affordably communicate with your customers, clients or team members has never been easier. Our IT and design team will help you select a design and color scheme that suits your needs. Your customized monthly newsletter will display your organization's name, logo, address and phone number. Each issue will contain at least five topical articles professionally written by our editors. We can even add articles, messages and news releases contributed by you or your organization. Hyperlinks to your Website and automated subscribe and unsubscribe feature is included. All you do is re-mail your finished newsletter to your email list. It's fast, easy and affordable. To receive your own customized electronic newsletter, call Eugene Ferraro, CPP at 800.650.7005 or visit www.SecurityNewsletters.com today!
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